Terms and Conditions


October 6, 2017

By accessing or using this site, you consent and agree to comply with these Terms and Conditions as they may be amended by us from time to time. We encourage you to review these Terms and Conditions carefully so that you understand them before proceeding to payment.

1. Application limit

Online booking for Star Galaxy’s show are made through this website only (http://localhost/giamgiavip). 

Some of our show is suitable for children of 5 years old and above. Please be advised that children under 12 years old must be accompanied by an adult.

2. Cancellation Policy

Tickets sold are non-refundable, non-exchangeable and non-transferable. We also do not provide the cancellation or change information for booking ticket online. Please review carefully your confirmation before proceeding payment.

3. Booking confirmation

Booking confirmation (include: booking code, show time, name of ticket recipients) will be sent to your phone number and email address declared below within 30 minutes after finishing payment. 

If you do not get any information, please contact us via email address: marketing7@stargalaxy.vn/ info@ionah.vn or telephone number : +84 243 664 6969 within 30 minutes after proceeding payment. This will become the condition to verify your order in case of any dispute arises. We are not responsible for not receiving message in case of clients provided wrong phone number or email address.

The booking confirmation could be sent to spam inbox, please kindly check your inbox before contacting us. 

4. Use of credit card/debit card

If you believe you are the victim of credit card fraud and there is someone who uses your information to buy tickets from this website, immediately contact us and your card issuer as soon as you suspect fraudulent activity.

5. Privacy policy

5.1. Background

Required information: We will ask you for the following information: name, surname, email addresss, telephone number.

We use the information we collect about you in order to:

– Provide our services and process your transactions. 

– Support and respond to your question. (if any)

– Update the latest information about Ionah Show to you. (if any)

5.2. Privacy policy

We will not sell or rent your personally identifiable information to third parties. However, we have the right to provide your information in case of requirement from the competent State agencies.

6. Contact us

If you have any questions about this Terms and Conditions, please contact us using the contact details as described below.

Star Galaxy., JSC

+ Address: No. 87, Lang Ha Str., Ward Thanh Cong, Ba Dinh District, Hanoi, Vietnam.

+ Phone number: (+84) 24 3664 6969

+ Email: marketing7@stargalaxy.vn | info@ionah.vn